Everyone loved [the 60-minute keynote] in every single way — [Amy] was so thoughtful in [her] approach to teaching the material by leading with the guidance that we all hold unconscious biases, and in framing the concept of unconscious bias formation as a necessary step to survival (e.g., knowing the function of a marker so you don’t have to figure it out each time), [she] won over even our most difficult members to reach. [Amy is] a skilled teacher and strike[s] the perfect balance of firm and clear, yet patient and understanding.